Privacy Policy

This policy describes how Record of Sale, LLC (“we”), an Oregon limited liability company, handles personal information on recordofsale.com and, when offered, the Record of Sale packet service.

For privacy questions or requests, email privacy@recordofsale.com. Do not send government ID images to our inboxes.

1. Who we are

Record of Sale, LLC is an Oregon limited liability company. It provides software that generates a private-party Record of Sale packet. We are not a DMV, escrow, dealer, or law firm.

2. Information we collect

When you email us, we receive the address you use and the contents of your message.

If you use the Record of Sale packet service, we may collect:

• Account and deal data. Email addresses for both parties (required), optional names, state pair, purchase price, VIN or serial, item or estate descriptions, inventory lines, and checklist progress.
• Evidence photos. Photographs you upload, stored separately from any identity artifacts.
• Signatures and consents. Signature images, electronic-signature consent, wet-ink acknowledgment, “not legal advice” acknowledgment, timestamps, IP address, and user-agent for the audit log.
• Identity verification outcomes. If identity verification is used, we intend to store only a session reference and pass/fail outcome — not the underlying ID portrait or biometric template.
• Payment metadata. When a software fee is charged, we receive payment status and a session identifier. We do not receive full card numbers.
• Technical data. Session tokens, server logs, and device or browser information needed to operate the service.

This company website can be read without creating an account.

3. How we use information

We use this information to operate and secure our sites, respond to mail, and, when the packet service is offered, to create and seal your packet, send necessary service email, display private entry points, prevent unauthorized access, charge the software fee, maintain an audit log, and improve reliability. We do not use deal photos to train public models. We do not sell personal information and we do not share it for cross-context behavioral advertising.

4. Service providers

We use service providers to host our sites, send email, and, when the packet service is offered, process the software fee and store files. They process information only to provide those services to us. We do not send purchase-price funds to any provider as escrow.

5. Retention

• Sealed packet and evidence photos: kept longer so the parties can retrieve a hash-locked record (target: 7 years, unless you ask us to delete earlier and we are not legally required to retain).
• Identity or biometric material: shorter. If any ID image is ever stored in our systems, we will delete or hard-redact it on a short schedule (target: 30 days after a decision, unless a fraud investigation is open).
• Sign-in tokens: expire quickly and are marked used.
• Server logs: typically 90 days.
• Ordinary correspondence: kept as needed to respond and for a reasonable business record.

6. California / CCPA-style rights

If you are a California resident (and, where similar laws apply, other U.S. residents), you may request to know, access, correct, or delete personal information, or to appeal a denial. You may use an authorized agent. We will not discriminate for exercising these rights. We do not sell or share personal information as those terms are used in the CCPA/CPRA. To submit a request, email privacy@recordofsale.com. If the request concerns a sale packet, we will verify you are a party before disclosing deal contents.

7. Cookies

This company website does not use advertising cookies and does not require cookies to be read. If you use a signed-in product we operate, we may use a strictly necessary session cookie to remember the email you verified. You can block cookies in your browser; sign-in to those products may then fail.

8. Children

Our services are for individuals 18 or older. We do not knowingly collect information from children.

9. Security

Where the packet service uses private routes and tokens, a valid token plus email verification for that party is required. Tokens are not a public gallery. No method of transmission is perfectly secure.

10. Contact

Privacy requests: privacy@recordofsale.com
Legal: legal@recordofsale.com
General: hello@recordofsale.com

Record of Sale, LLC (an Oregon limited liability company)